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We are pleased to present our future concierge. / Coming soon.../
We are pleased to present our concierge - Maria-Magdalena Petrova.
Her mission and commitment are your best stay. It is available to guests from the first day of their arrival to the departure of the Complex.
All the services provided at Elena Spa Complex aim to make your holiday a complete and relaxing one. We will take care to provide you with opportunities for spa relaxation, rest and walking in the mountains or entertainment in our bars and restaurants. In charge of the Marketing and Customer Relations Department, she, in cooperation with MM Marketing Ltd., is available to assist you with:
information about accommodation types, services and landmarks in the hotel and the region
resolutions made through social networks
corporate events and team buildings
detailed information about the hotel's digital services, additional options and facilities for reservations for subsequent visits.
I was really pleasantly impressed by this property, completely renovated and well furnished. Very pleasantly surprised by all the changes made in public areas. New restaurant and spa, delicious food, I recommend it and most importantly - excellent service! Although some SPA facilities have not worked since the renovation, the hotel staff is so kind and friendly that it compensates with its exceptional attitude!
Great location, excellent food and service.
The location of Elena SPA Complex is more than perfect. Everything is new. Food at a restaurant is delicious at more than reasonable prices, and the attitude to the staff he has long known is hospitable and courteous. I strongly recommend.
I liked the good attitude of the staff and the excellent food in the restaurant.
I am very pleased.
First I want to praise the chef, everything was very delicious. The waiter was very polite, smiling, and thanked him very much for the good service.
The room is clean and comfortable.
The spa is pleasant.
Everybody from reception and service was polite and kind.
Opinions are copied from Booking.com as well as from Grabo.bg
BEAUTIFUL MOUNTAINS WITH MOUNT AT THE MOUNTAIN